Owning a spa can be a lucrative business. Most of us live busy lives, and all that hustle and bustle makes us want a place to go for relaxation.
However, we rarely have time to relax and enjoy ourselves. Therefore, it’s not surprising that the spa and wellness business is thriving.
People often don’t have time to indulge in-home care treatments or incorporate precious moments of calm into their everyday routine.
And that is exactly what spas have to offer – peace, beauty and health treatment, recreation, and unique experience. For that reason, many people are more than happy to book an hour or two or spend a delightful weekend at the spa.
However, a lot of demand means that there’s a lot of competition, too. To stay on top and stand out, you need to constantly improve and grow your business.
With that in mind, we’ve prepared five valuable tips on expanding your spa business.
Offer tailor-made and unique experiences
The spa industry’s history is not long, but it is rich and varied.
Over time, trends and technologies have evolved and changed. And in these fast-paced times, trends change even more rapidly than before.
Thus, it would help if you put some extra effort into expanding your spa business. Keeping up with the new advancements is a must, and so is catering to each customer’s specific needs.
For example, offer personalized treatments based on what a customer wants and needs. The standard package will not suffice anymore.
Instead, let your clients fill in a short questionnaire and create a set of treatments specifically for them.
Your clients will enjoy the special attention they receive and are more likely to return for new experiences.
Also, don’t be afraid to experiment with new treatments. Evaluate your assets and possibilities and offer new services your clients will appreciate.
For example, hydrotherapy or fire and ice treatments are sure to appeal to your existing customers and attract new ones.
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Sell the products you use in your treatments
As we all know, spas are excellent for one’s mental health.
People want to devote some time to relaxing and taking care of themselves. A significant part of their enjoyment comes from the products you use in your treatments.
For that reason, every spa or wellness center needs to use high-quality products that cater to each of your customer’s needs (sensitive skin, dry skin, etc.).
Experiment with different brands and ask for your guests’ feedback. Once you have an ideal combination of products you use, it’s time for retail.
Retail can make a substantial percent of your spa’s income. Ensure your guests know what products you use and give them the possibility to buy them.
Your customers will be happy to purchase the products they’ve enjoyed so much, and you get to boost your spa’s profit.
Engage with the local community
Running any business, and especially a spa, requires skill as well as dedication and passion. For expanding your spa business, you need to develop your spa’s image in the community. After all, word of mouth is the best free advertisement out there. First-time guest bonuses,
discounts for more persons or more services, etc., are bound to attract more clients.
Take part in local fairs and festivals and promote a part of your services on the spot. That way, the word will spread, and your business will grow.
If you’re moving to a new, better location, opt for one that offers new opportunities. For example, fairs, festivals, markets, etc., will entice people to choose your spa over your competition.
Of course, moving a business is not an easy thing to do. Reliable corporate movers will help you relocate your business without hassle.
So, don’t hesitate to find adequate help when moving to a location that will enchant your customers.
Enhance your marketing strategies
As we’ve already mentioned, marketing is an integral part of growing your spa business.
You can offer the best experience in the world, but if people don’t know about it, your business will stagnate.
Many business owners neglect the power of modern technologies and ways of communication.
Don’t be one of them. More and more people are looking for information they’re interested in online, so don’t shy away from the Internet.
There are many ways to promote your business this way:
- website – it won’t cost you much, and it will make a significant difference; add all the relevant information about your spa and services you offer, and you’ll gain an influx of new customers
- blog – add interesting texts and photos (and videos!) to your website to make it more appealing
- online booking – we live fast, and many people prefer to make their appointments online, so this option will make your services more accessible
- social media – Facebook, Twitter, Instagram, etc., are free to use, and you can gain new customers by engaging them on social media
- influencers – working with social media influencers will benefit your spa business in many ways
Naturally, you want your spa business to be successful and thrive.
To achieve this goal, you need some skills as well as an open mind and enthusiasm.
Work constantly on improving your services and promoting your business.
Of course, don’t forget that the happy customer is the key to success. Follow these five tips on expanding your spa business and provide your guests with outstanding and unique experiences.